Digital Reserve
Download app Digital Reserve app download QR code Open download page
中文 Contact the desk
Private clients

CONVERSION, SAME-NAME TRANSFERS AND A SINGLE POINT OF CONTACT

For high-net-worth individuals and business owners: converting digital assets into fiat, funding brokers in your own name, paying your own policy premiums and moving funds between your own accounts, coordinated by one bilingual relationship manager in your time zone. The service is available only to individuals who meet the Australian wholesale investor criteria; eligibility is typically verified by a qualified accountant's certificate, and assistance with the assessment is available (see Security and Compliance). Investment services will be offered once the relevant authorisation is held.

Contact a relationship manager
Services

One relationship manager, four services

Personal large-ticket conversion

BTC, ETH or USDT converted into AUD, USD or HKD and settled to the client's own account, or the reverse. A single quotation, locked on confirmation.

Learn more →

Broker funding and withdrawals

Funding of and withdrawals from overseas brokerage accounts in the client's own name.

Learn more →

Insurance premium payments

Premiums paid from the policyholder's own account; renewal schedules are recorded by the relationship manager and arranged in advance.

Learn more →

Transfers between own accounts

Movements between accounts held in the client's own name. The same-name account service carries no separate account or transfer service fee; where conversion is involved the spread is shown in the quotation, and bank or intermediary charges, if any, are disclosed as incurred.

Learn more →
Onboarding

Four steps

Registration

Basic details submitted online to commence onboarding.

Identity verification

KYC identification and due diligence through Sumsub; admission decided by the Sydney team.

Funding

Fiat or digital asset deposits from an account in the client's own name.

Commencement

Conversion, on/off-ramp and same-name transfers, with relationship manager support.

Same-name principle

Definition of same-name

  • Payer and payee are the same natural person
  • Premiums: paid from the policyholder's own account for the policyholder's own policy

Digital Reserve does not

  • Pay premiums, tuition or any other amount on behalf of a third party
  • Lend an account for a transaction
  • Facilitate the transfer of funds out of mainland China
  • Provide investment advice or investment products before the relevant authorisation is held
Same-name accounts

What a same-name fund transfer is, and is not

Is a same-name account a separate bank account opened in my name?
No. The same-name account is a transfer service that Digital Reserve, as an AUSTRAC-registered remittance service provider, processes in your own (or your company's) name: funds move from an account in your name into the company's client funds account, are recorded against you in segregated client ledgers, used only for that transfer, and are paid in your name to your broker, insurer or own account. The company does not open separate bank accounts for clients.
What payer name does the recipient see?
The payment instruction names you (or your company) as the remitter. How this is displayed depends on the receiving institution and its banking rail; your relationship manager confirms this in writing before the first transfer.
Who holds the funds and how are they recorded?
Client funds are segregated from the company's own funds and recorded per client, with balances and movements maintained individually; each transfer is evidenced by a payment record and monthly statements can be exported from the client portal.
Can both broker funding and premium payments be handled?
Whether an inward payment in your own name made through a remittance service provider is accepted must be verified with each specific receiving institution; no general assumption is made. Your relationship manager checks the funding requirements of the broker or insurer you nominate before the first transfer and records renewal schedules.
Which arrangements require a separate contract?
Same-name fund transfers are provided under the company's remittance terms and conditions. Cross-border trade receipts and payments, operating payments and bulk payments are separately due-diligenced and contracted by a licensed remittance partner, coordinated by your relationship manager.
How are fees calculated?
The same-name account service carries no separate account or transfer service fee; where conversion is involved the spread is shown in the quotation, and bank or intermediary charges, if any, are disclosed as incurred. The quotation shows the amount paid, the exchange rate, the service fee, other applicable charges, the expected amount received and the quotation validity.
Client portal and app

Client portal and the REV app

The client portal is used to submit quotation requests and instructions and to review records and statements. The REV app serves wholesale-investor-eligible Australian users with AUD deposits by domestic bank transfer, self-directed trading in USDT, USDC, BTC, ETH and other major assets, and recurring purchase plans, with bilingual client support. See Solutions · REV client platform for details.

Log in to the client portal
Client portalQuotations, instructions, records, statements.
REV appDownload REV App.
App Store ↗Google Play ↗
Withdrawal whitelistWithdrawals to pre-approved addresses; where storage is required it is provided under the Client Service Agreement through third-party custody services and wallet technology, and the company is not a custodian for the purposes of the Corporations Act.

Premium payments and broker funding

Your relationship manager can arrange transfers in advance of your renewal schedule.

Contact a relationship manager